Negotiation is one of the main activity of purchasing in companies. In negotiations with suppliers, buyers achieve the results that directly contribute to a company´s outcomes. A basic understanding of negotiations is therefore essential for every buyer, logistician, but also engineer and computer scientist, as the latter are also regularly involved in purchasing decisions. One does not have to be born a gifted negotiator: one can learn how to negotiate and manage negotiations well.
The focus of the course is therefore on practice-oriented case studies and exercises whereas the theoretical basics of negotiation techniques in purchasing are also taught. The main learning content of the course relates to:
- Fundamentals and history of negotiation research
- Strategy and tactics in negotiation
- Negotiation psychology, negotiation management, game theory in negotiations
- Insights into the purchasing practice of a global industrial company