In addition to purely technical qualifications (hard skills), pronounced interpersonal skills (soft skills) are a key qualification for logistics specialists in everyday working life. The lecture “Communication and Leadership in Logistics and Transport” deals with important techniques of communication and leadership, as well as training them in practical exercises in the context of logistics and transport management.

The ability to communicate effectively is one of the most important success factors for leadership and for your professional success. In this practical lecture, you will learn essential theoretical and practical basics as well as techniques of communication in order to communicate more convincingly when dealing with employees, colleagues, customers and suppliers. In practical role plays you will learn how to prevent conflicts and how to handle existing conflicts with confidence. You will deal with your own communication behaviour and improve your personal communication skills.

Lecture notes.

The course is examined through verbal presentations and participation during the course.

The course is supported by the e-learning platform moodle. Registration for the moodle course is automatic after successful registration in TUCaN.

• Participation in the Kick-off date
• Participation in one of the lectures “intermodal transport services” or “strategic logistics management”
• Bachelor's degree
• Registration for the examination within deadline

The course is to be participated in combination with a lecture of the modules Logistics Management and Transport Management and will only be successfully completed if the modules have been completed in total.